General Terms and Conditions (B2B)

Last updated: 4 August 2026

Important: We supply business customers only. Every delivery is made exclusively against advance payment.

1. Scope

These General Terms and Conditions apply to all quotations, deliveries and other services of ADOT Wasch- und Reinigungsmittel, owner Ayhan Deveci (the “Seller”), to entrepreneurs within Section 14 BGB, legal persons under public law and public-law special funds (the “Buyer”). We do not contract with consumers.

Conflicting buyer terms apply only if expressly accepted by the Seller in text form. Individually negotiated terms and the specific quotation or order confirmation take precedence.

2. Contracting party

ADOT Wasch- und Reinigungsmittel
Owner: Ayhan Deveci
Gladbacher Straße 328, 47805 Krefeld, Germany
Phone: 0163 408 7082
Email: info@adot-reinigungsmittel.de
VAT ID: DE258597583

3. Website, enquiries and contract formation

Website product presentations and technical information are not binding offers. Enquiries submitted through the website, by email, telephone or WhatsApp are non-binding.

A contract is formed by timely acceptance of an expressly binding Seller quotation or by the Seller's order confirmation in text form. If neither is issued, the contract is formed no later than performance of delivery. The specific quotation or confirmation determines the product, quantity, price, destination and delivery terms.

Public product information describes the goods but is not a guarantee. A quality guarantee or procurement risk is assumed only by an express statement in text form. The label, current product information and safety data sheet prevail over general website information.

4. Prices, quantities and ancillary costs

Prices are net prices plus statutory VAT. Freight, transport insurance, packaging, pallets, dangerous-goods charges, customs and other costs are shown in the quotation or separately agreed. The confirmed packs and quantities apply. Unavoidable technical or customary deviations are permitted only if reasonable and if the agreed use is not impaired.

5. Advance payment only

Payment is made exclusively by full advance payment, without deduction, to the account stated on the invoice. The entire invoice amount is due immediately upon receipt. Purchase on account, instalments, cash on delivery or payment after delivery are not offered.

Production, picking and dispatch begin only after full and unconditional receipt of funds. Delivery periods therefore begin only once full payment and all information needed for performance have been received. The Buyer bears its bank charges.

If the Buyer fails to pay after a reasonable grace period, the Seller may withdraw and claim damages in accordance with the law. If a paid service definitively cannot be supplied and either party validly withdraws, the relevant advance payment will be refunded promptly.

6. Delivery and force majeure

Delivery is made to the agreed address. Dates are binding only when expressly confirmed as such. Reasonable partial deliveries are permitted if independently usable and if they do not cause unreasonable additional costs.

For force majeure and other unforeseeable events outside the Seller's responsibility, including operational or traffic disruption, lawful industrial action, raw-material or energy shortages, official measures or supplier failure, the delivery period is extended appropriately. If the impediment continues for more than eight weeks and continuation is unreasonable, either party may withdraw from the unperformed part. Statutory rights remain unaffected.

If the Buyer delays acceptance or cooperation, the Seller may claim the proven additional expense, including storage and renewed transport.

7. Dispatch and transfer of risk

For shipment, risk passes when the goods are handed to the carrier or other transport person. For delivery by the Seller, risk passes on handover at the agreed destination. Transport insurance is arranged only at the Buyer's request and expense. Visible transport damage should be documented and reported promptly; statutory defect rights remain unaffected, and Section 377 HGB additionally applies to merchants.

8. Packaging and containers

Disposable packaging is not taken back unless mandatory law requires it. Return, collection, invoicing or deposit terms for pallets, IBCs, drums or other reusable containers apply only when stated in the quotation or confirmation.

9. Retention of title

The goods remain the Seller's property until the relevant delivery has been paid in full. Reserved goods may not be pledged or transferred as security without consent; third-party access must be reported immediately.

10. Inspection, defects and warranty

Where the purchase is a commercial transaction for both parties, Section 377 HGB applies. A notice should identify the product, batch, delivery date and defect and, where possible, include photographs or samples. Hidden defects must be notified promptly after discovery.

Statutory warranty rights apply. The Seller is first entitled to supplementary performance, and the Buyer must make the goods available for inspection and remedy. If supplementary performance fails, is impossible or unreasonable, the Buyer may exercise its further statutory rights.

11. Cancellation and return of non-defective goods

Business customers have no statutory consumer withdrawal right. After contract formation, cancellation or return of non-defective goods requires the Seller's prior consent in text form and may be made conditional on reimbursement of proven cancellation costs. Statutory defect rights remain unaffected.

12. Safe use and resale

Products are intended for commercial and professional users. The Buyer must observe the label, dosage and application instructions, safety data sheet, and all storage, occupational-safety, environmental, transport and disposal rules. Products may only be used on suitable materials and must not be mixed without express approval.

The Buyer checks suitability for its process, surface or equipment unless expressly assured by the Seller. Resellers and exporters are responsible for applicable labelling, information, registration, transport and supply duties in their territory unless mandatory law provides otherwise.

13. Set-off and retention

The Buyer may set off only undisputed or finally adjudicated claims and may exercise retention only for claims from the same contractual relationship. Statutory rights concerning defective performance remain unaffected.

14. Liability

Liability is unlimited for intent and gross negligence, culpable injury to life, body or health, product-liability claims, fraud and an expressly assumed guarantee. For slight negligence involving an essential contractual duty, liability is limited to the foreseeable, typical loss at contract formation. Otherwise liability for slight negligence is excluded. These limits also benefit the Seller's legal representatives and agents.

15. Data protection

Details are available in the privacy policy. Contact-person data is processed to initiate and perform contracts and meet legal duties.

16. Law, jurisdiction and language

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the Buyer is a merchant, public-law entity or special fund, Krefeld is the exclusive venue; the Seller may also sue at the Buyer's general venue.

The contract language is German. Translations are provided for information; the German version prevails in case of differences. If a term is invalid, statutory law applies in its place and the remaining terms stay effective.